“We’re spending a lot of time and money on advertising and marketing but it doesn’t bring us many inquiries – we’re mostly relying on referrals.“ I hear this so often and it makes my heart sink. Sometimes I also hear comments like “We’ve just spent £10k with an agency and still didn’t get results“. More

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In the past, I always used to buy large eggs, and sometimes even extra-large eggs. I just assumed “bigger is better” – it certainly meant more scramble on my plate! Then, a few weeks ago, I read an article that completely changed my thinking. It was written by the British Hen Welfare Trust, and it

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Review, Refocus and Re-Plan for ResultsIf you aren’t getting the results you want in your business, then this is a great time of year to take a time-out and check that you’re not fulfilling Einstein’s definition of insanity: “doing the same things over and over again expecting a different result.” This is a fundamental mistake we

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Business growth goals are a funny thing. We know we should set goals for our law firm or legal practice. And you’ve probably heard about the studies that show that if we set a specific goal and write it down, we’re much more likely to achieve it (e.g. Harvard Business Review). But then the nagging

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We’d had a lovely day tasting English sparkling wine in the beautiful Kent countryside, where the whole experience was delightful. We were now looking forward to dinner at a nearby pub owned by the winery, where the website looked impressive and the booking process (via email) had been really friendly and helpful. Upon arrival, we

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