Success Stories and Testimonials
See more testimonials from those who have attended online training events, seminars and workshops with me HERE
I decided to join the Profitable Practice Programme after attending one of Michelle’s Profitable Practice Secrets 1 day workshops. I immediately got the impression that her approach is very results-orientated and not just about theory. I am pleased to say that my initial instincts were spot on. Within 6 months of joining the Profitable Practice Programme, our business achieved a 20% increase in fee income by implementing small changes to our existing systems. These changes were simple to do once Michelle helped us identify what we needed to do and gave us the step-by-step of how to do it. Within the same period an email marketing campaign generated an additional £12k in income by sending just one email to 20 of our previous clients. Michelle understands the challenges of running a legal practice and I have found that her Profitable Practice Programme has the tools to help us to become more profitable.
I was attracted by Michelle’s experience and understanding of the commercial legal services market, and asked her to review my firm’s marketing and advise what could be improved. She proposed a more coherent strategic approach, based around knowledge/education based marketing. In the succeeding months we have been working together to implement those plans. She has proved to be as good at looking at the detail as at the big picture. It is still early days but I can already see a significant increase in the number of new enquiries, and the percentage who become clients. In the first 6 months of this year, enquiries have increased by 30% and the percentage of those enquiries becoming clients has increased by 36%. Michelle gives good value and I would recommend her to anyone running a practice similar to mine.
In my first 90 days I used Michelle’s ‘Quick Win’ Strategies to improve both the number of clients I was getting from networking events and the fees I was able to charge (by using ‘Value Questions’ during consultations). As a result, I generated 4 new clients worth around £40,000 in total fees. I have also improved my results from cross-selling activities within my firm. One of the biggest changes for me personally in these 90 days has been using ‘Diary Blocking’ to improve my time management and get more done (including more business development), without working more hours.
"Michelle is a first class business strategist, very result-oriented, keeps you up to the mark and has improved my ratio of time spent on chargeable work by at least 50%."
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